PAYMENT AND COLLECTION

  • We accept UK and Portuguese Debit / Credit Cards
  • Collections are Wednesdays ONLY 10:30am – 15:00. If you are arranging your own collection via another courier please make sure they know our collection day.
  • Our courier Algarve Express will use blankets to wrap everything on their van. We do not wrap or provide these for you or your courier (this is for insurance reasons) so please ensure they have their own wrapping / protection materials.
  • If you cannot collect by the first Wednesday after your purchase we will store your items for free for 2 weeks then send to Algarve Express for storage who charge €15 + IVA (VAT) per week for a 7m3 container (minimum size).

 

ABOUT DELIVERY

  • Our delivery agreement with Algarve Express (AE) is to the ground floor entry The AE drivers are very helpful and will always assist you, but are not under obligation to do so beyond this point.
  • The AE drivers use what3words to find your location please use THIS link and find your three words for your entry point and email us with the details to sales@kitandcaboodle.pt
  • Our contract is for one man when your items are manageable to be handled by one man and two men (maximum) where they are not. So if you have ordered an item that needs a three or four man lift such as a piece of gym equipment, stone tables & chairs etc you will need to arrange assistance.
  • It is your responsible for advising the closest LEGAL parking point. The AE drivers will NOT park in restricted areas. They are contracted to stop & deliver at the nearest legal point to your entry area.
  • If you cannot accept the first date they give you then you will need to allow a further 7-10 days for delivery. If you agree to the delivery date but are not in when they arrive AE reserve the right to leave your items at your entry point. If they choose to return them to us then you will be charged for the return (which will be the same amount you paid for delivery) and the re-delivery.
  • Access needs to be suitable for 3.5 ton – 7.5 ton vehicle.  If not you need to make your own delivery arrangements. Please bear in mind issues such as low hanging trees, narrow entrance ways and steep roads. Portugal country roads are often unsuitable for AE’s vehicles and if their drivers feel their safety or the vehicle is at risk they will not deliver.
  • If the item you have purchased is too big to fit through your entry point it’s not AE’s (or our) problem to have to sort out. Measurements will generally be provided on our website to check before purchasing. As mentioned above the AE drivers reserve the right to leave the items at your entry point OR charge you for returning them.

MONDAY – FRIDAY  7-10 DAYS

Loulé, Faro
Postcodes starting 8100 & 8000 & 8005
€15 – Regardless of the number of items
Albufeira, Olhão, São Brás
Postcodes starting 8150 & 8700 & 8200:
€20 – Regardless of the number of items
Lagoa, Tavira
Postcodes starting 8400 & 8800:
€25 – Regardless of the number of items
Portimão, Silves
Postcodes starting 8300 & 8500:
€30 – Regardless of the number of items
Castro Marim, Lagos, Monchique, Vila Real S.A.
Postcodes starting 8950 & 8600 & 8550 & 8900:
€35 – Regardless of the number of items
Alcoutim, Aljezur, Vila do Bispo
Postcodes starting 8970 & 8650:
€60 – Regardless of the number of items

©2021 KIT&CABOODLE | Terms and Conditions | Delivery | by Super8.pt

 

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